Returns & Exchanges
We want you to be completely satisfied with your skincare journey, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn't meet your expectations or suit your skin type, we make the return process simple and transparent.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process and select the items you wish to send back.
Print Your Label
After submitting your request, a prepaid shipping label will be generated for you to download and print at home for a hassle-free experience.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund back to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing